Privacy Policy

Know Someone Limited ("we", "us", or "our") operates the Know Someone platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Full name and contact details (email address, phone number)
• Professional information (job title, employer, work history)
• LinkedIn profile data (if you choose to connect your account)
• Payment information (bank account details for reward withdrawals)
• Profile photograph (optional)

1.2 Referral Information

When you make or receive referrals, we collect:

• Names and contact information of referred candidates
• Job application details and status updates
• Communication records related to referrals
• Reward transaction history

1.3 Automatically Collected Information

When you access our Service, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies
• Location data (country/region level)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process referrals and facilitate connections between referrers, candidates, and employers
• Process reward payments and maintain transaction records
• Send transactional emails and notifications about your referrals
• Communicate with you about updates, promotions, and new features
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our terms

3. Information Sharing

We may share your information with:

3.1 Employers

When you refer a candidate or apply for a job, relevant information is shared with the hiring employer to facilitate the recruitment process.

3.2 Service Providers

We work with third-party companies to provide services such as:

• Payment processing (Stripe)
• Email delivery (SendGrid)
• Analytics (Google Analytics)
• Cloud hosting (Amazon Web Services)

3.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may retain certain information for longer periods as required by law or for legitimate business purposes.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@knowsomeone.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Know Someone Limited Email: privacy@knowsomeone.com

For data protection enquiries in the UK/EU, you may also contact our Data Protection Officer at dpo@knowsomeone.com.