Communicating with employers

Occasionally, employers may reach out to you about your referrals. Here's how to handle it.

When employers contact you

Employers might message you to:

• Ask about your referral's background
• Clarify information in their application
• Request additional context
• Thank you for the referral

Responding professionally

Do

• Respond promptly (within 24-48 hours)
• Be honest and factual
• Share relevant positive context
• Maintain confidentiality of sensitive info

Don't

• Exaggerate your referral's qualifications
• Share confidential information
• Guarantee outcomes
• Be pushy or salesy

What you can share

Appropriate to share:

• How you know the candidate
• Their relevant skills and experience
• Why you think they're a good fit
• Your professional relationship

Keep private:

• Personal details they didn't share
• Salary expectations (unless they said to share)
• Reasons they're leaving current job
• Anything told to you in confidence

Message etiquette

• Keep messages professional but friendly
• Be concise and to the point
• Check for typos before sending
• Use proper grammar

If you're unsure

It's okay to say:

• "I'd need to check with [candidate] before sharing that"
• "I'm not sure about that detail"
• "You'd be better asking [candidate] directly"

Reporting issues

If an employer is unprofessional or inappropriate, report them via the message thread or contact support.