Reporting suspicious activity
If you notice anything unusual, report it immediately. Here's what to look for and how to respond.
Signs of suspicious activity
On your account:
- Logins you don't recognise
- Referrals you didn't make
- Changed settings or password
- Missing rewards or balance
Suspicious messages:
- Requests for your password
- Offers that seem too good to be true
- Links to unfamiliar websites
- Pressure to act immediately
Fake job listings:
- Unrealistic reward amounts
- Vague job descriptions
- Unknown companies
- Requests for payment
What to do immediately
- Change your password right away
- Enable 2FA if you haven't already
- Review recent activity in your account
- Report to us using the steps below
How to report
Report suspicious activity:
- Go to Help > Report a Problem
- Select Security Concern
- Describe what you noticed
- Submit the report
Report a suspicious job:
- On the job listing, click Report
- Select the reason
- Add any details
- Submit
Contact us directly:
- Email: security@knowsomeone.com
- Include as much detail as possible
What happens next
Our team will:
- Investigate the report
- Take action if needed
- Follow up with you
- Help secure your account
Prevention tips
- Regularly check your account activity
- Use strong, unique passwords
- Enable two-factor authentication
- Be sceptical of unsolicited messages